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Service control department
A «Department of control of service» is connection with Clients real-time, allowing operatively to react upon actings requests, in order that maximally to listen to the point of view of Clients with the purpose of upgrading service.
Round-the-clock on a number 0 800 50 08 60 you can be divided the suggestions and wishes, to set interesting you questions about activity of company, and also to say of the opinion of quality of service and level of service in town, where a representative office of company is. All remarks and suggestions, actings on the «line of control of service», will be analysed, and on the basis of the got results and information a management group will operate on upgrading and removal of failings in-process company. On all actings remarks a company will operatively accept address measures.
For the operative reacting on questions and remarks it is necessary to leave the following information:
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representative office on which inquired or complaint
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a number is freight – receipts
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are the company name on the base of company «COURIER»
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is a question, suggestion or reason of complaint
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is a contact telephone number
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F.I.O.
At presence of complete information time on a reaction on a bell on the «line of control of service» makes to the 48th clock depending on complication of question.
If you want to say of the opinion of quality of favour and level of service in a company, will fill the resulted form in a section to «PUT question» and send it to us. On all actings remarks a company will operatively accept address measures.
I will personally thank you for a help in collection of information about failures as the given favour, a feed-back is very important me from you, because only with Your help it is possible substantially to improve quality of the given service for you.
THANK YOU ENORMOUS
director of company
Vitaly Yanickiy
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